...• Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.
• Develop and implement customer service policies and procedure.
• Manage a team of customer service representatives and...
...Morning
Job Type: Full Time
Experience: 4 - 5 Years
Working Time: 08:30 AM - 05:00 PM
Apply Before: Nov 04,2023
Skill: CUSTOMER SERVICE,
Job Requirments
Fluent in ARABIC and ENGLISH is mandatory. - International candidates can apply
#J-18808-Ljbffr
...To greet customers and deliver exceptional customer service assistance and respond to clients quires or requests this entails communication through phone, email, web chat etc. and update necessary systems and details about the interaction and customer details
Job...
...Customer Service Officer
Qatar Aircraft Catering Company Location Doha, Qatar Category Cargo & Airport Operations Job Id 206556 Closing Date: 06-05-2024 JOB DESCRIPTION As Customer Service Officer within Qatar Aircraft Catering Company, you will be responsible...
...Job Objective
To greet customers and deliver exceptional customer service assistance and respond to clients quires or requests this entails communication through phone, email, web chat etc. and update necessary systems and details about the interaction and customer...
...Create a job alert for similar positions
Job Description
Key Roles & Responsibilities Customer Service•Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution...
...Hot
Customer Service Manager - Moving & Relocations :
Title:
Customer Service Manager - Moving & Relocations
Experience:
5 to 7
Job Type:
Full Time
Employment Type:
Permanent
Job Status:
Hot
Country:
Qatar
City:
Doha
Job...
...Team Lead - Customer Service (Qatari National Only)
Job Objective
To lead and manage a team of CSRs allocated for the project. Ensure the team is read and prepared to handle customer calls, emails, Chat etc. and deliver expected quality of service.
Job Roles and...
...incoming phone calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable... ...information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer...
...Customer Service Representative - Qatari National
Draft contracts/Individual Service Agreement (ICSAs) and reports as requested. Maintain customer databases and keep customer logs updated. Participate in solving customer-related issues and/or problems and ensure all...
...and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered.
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure...
...QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seekingآ Customer Service Officers for the further expansion of the office in Doha.
With Net Profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed...
...Customer Success Services Sales Representative
The CSS roadmap focuses on mission-critical support, business agility, faster innovation, standardizations, reduced costs and risk, security, and hybrid cloud. CSS believes its main differentiator is its integration with...
...The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction...
...Key Responsibilities: - Respond to inbound customer inquiries via phone, email, chat, and social media channels. - Resolve customer... ...resolution. - Follow all policies and procedures related to customer service, data privacy, and security. Requirements: - At least 4 years...
...top 20 Reinsurance Brokers in the world.
Chedid & Associates – Qatar, a company under Chedid Capitalis looking for a Senior Customer Service Officer in the Motor Department. The role focuses on ensuring customer inquiries are attended to promptly and maintaining...
...Customer Service Assistant(Job Number: CUS000013)
Description
Interact directly with customers and respond to their inquiries and complaints in a timely manner and direct unresolved issues to designated source
Maintain a customer database by collecting clients...
Urgent Requirement!!
Minimum Job Requirements:
Job Location: Doha, Qatar
Minimum Job Requirements:
- Candidates should be locally available in Qatar. With NOC & transferable Visa
- Candidate must have 02-03 years of experience in similar field.
- Nationality...
...Responsibilities:
- Open and maintain customer accounts by recording account information.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem...
...focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This... ...regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible...
...development team with the management of social media accounts and the customer queries (Sales and information), complaints and feedback, via... ...consistent and high degree of punctuality, accountability and service.
Perform other related duties and Projects as and when...
...Customer Service Representatives to provide superior customer services to all customers calling the call centre.
Guide customers on available Ooredoo product and services, packages, value added services
Follow standard procedures for proper escalation of unresolved...
...Responsiblity:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
...transforming our healthcare system?
As part of the development of its activities, Varian Business Area is looking for the Customer Service Agent. This position will be based in Casablanca.
Varian, a Siemens Healthineers Radiation Oncology Business Area, we...
...Key Responsibilities
Liaison with Sub-Contractors, internal Customer Services/other internal teams on progress and resolution of each Service Order Job
Creation and maintenance of Sub-Contract database including all equipment under contract with 3rd parties...
...high volume inbound Contact Centre.
Showing ownership and accountability, offering solutions to help and benefit customers
Maintain high service standards and continually improve the service to customers
Work well within a dynamic team environment
Negotiate...
...About the role We are currently recruiting for Manager Customer Service Strategy for Customer Contact Centre in Doha. In this role, you will be responsible for developing and implementing a Training & Development Strategy, a quality strategy and an Information & Content...
...Experience:
# Minimum of twelve (12) years’ experience in commissioning design, construction, and start-up of oil & gas processing offshore... ..., commissioning, and start-up engineering support services rendered by outsourced contractors to ensure activities align...
...Role - Internal sales
Quoting and helping customers via incoming calls & emails
Building & Developing relationships with key customers
Booking in goods/raising queries with manufacturers
FedEx PODs and invoice approval (+ Debits/claims for late/lost shipments...