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Service Delivery Manager
remote typeOn-Site locationsDoha time typeFull time posted onPosted... ...deputy in case of absence. Ensure operations 24x7 as per contractual SLA while managing the different team members rotated shifts...
...backed by relevant ITIL Certifications.
2. Responsibilities: Serve as an escalation point and attend monthly meetings to review service performance, ensuring clear communication and efficient handling of inquiries and issues. Ensure that support team provides an exceptional...
...Position OverviewThe Service Delivery Manager (SDM) is based out of Doha, Qatar and is responsible for overseeing all operational activities for our customers based in Qatar, in particularly, QatarGas, ensuring all events are dealt with appropriately and in a timely manner...
...Requirements:
· Bachelor’s degree required with at least 5 years of overall work experience
· 3 years of direct, onsite supervision / management experience of a team greater than 10 people
· Experience in coaching and mentorship, especially of early-career individuals
·...
...A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.***Please take the time to read the job... ...clients, addressing any service-related issues or inquiries.Manage the resolution of incidents and problems according to ITIL best...
...A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.
Key aspects of the role include... ..., addressing any service-related issues or inquiries.
Manage the resolution of incidents and problems according to ITIL best...
...As Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) – North Gulf (NGF), you will have full accountability for achieving the business key performance indicators as well as managing all activities in NGF including responsibility for P&L, Account Management...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus Offered
Licensed Therapist / Counselor Details:
~100% remote work
~ High volume of regular client referrals
~ Therapy focused model with zero administrative work
~...
...Project Delivery Manager – Civil/Structural Engineer
Due to the growth within Parsons Brinckerhoff’s Middle East infrastructure business... ...formulation of advanced technical competencies/ Provides specialist services in support of project requirements
Independently performs...
...processes (IM, CM, PM and SRs)
· Hands on with CMDB / asset management and onboarding and offboarding process.
· Experience on driving... ...migration assignments with EOL / EOS devices.
~· Proven experience on driving service improvement plans within Operations....
...Maintainingpositive relationships withcustomers. • Identifying customer needs andoverseeing service delivery within the businesscontext. • Leading the service delivery team,managing conflict, and ensuring the team's processes andtasks are carried out efficiently. •...
...one choice for world-class communications services in Qatar, and it is a team that you can... ...experience targets and obligations in delivery of B2B services as per Ooredoo’s commercial... ...industry of which 4 years managing a Service Assurance team.
Knowledge of...
...Responsibilities
Manage overall performance of the consumer support vendor workforce in terms of CSAT, cost, quality, and delivery of service.
Ensure Top User Issues are addressed through cross-functional collaboration as well as advocating for the user and...
...revenue profitability and market share.
Whats On Your Plate
Service quality needs to be consistent for all the brands across the... ...restaurants and the company.
Optimize the restaurant content (MOA Delivery Time)
Maintain regular relationships with various...
...and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service.
Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers...
...The Client Services Manager acts as the primary liaison between MEEZA and its clients, ensuring a seamless and positive customer journey.... ...across different functional areas to enhance client service delivery.
Initiate and facilitate regular inter-departmental meetings...
...freight shipments
• Coordinate the customs clearance with the customs clearance brokers and the pick up/delivery of cargo with the land transpor teams and spot service risks and come up with immediate solutions
• Responsible for avoiding unneccesary costs like port...
...Define, review, and analyse Ground Services Ops related contracts ensuring... ...and focusing on handling times. Manage variations and non-commercial related contractual aspects. Assure that the... ...management, operations, and customer delivery.
Develop and implement contract...
...What part will you play?
Support to Service and Project Delivery teams,
Faults (inc remote dial ups)
COP4 Routine Meter Calibration
Technical Assurance Audits
BSCP Settlement Registration Activities
Administration of Service and Project Delivery...
...VAC9180 - Manager Category Management Shared Services Field: Corporate Services Contract Type: Full Time - Permanent Location: Qatar - Doha Closing date... ...Corporate Services facilitates and enables service delivery across Ooredoo in critical functions such as Building...