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Service Delivery Manager
remote typeOn-Site locationsDoha time typeFull time posted onPosted... ...deputy in case of absence. Ensure operations 24x7 as per contractual SLA while managing the different team members rotated shifts...
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...backed by relevant ITIL Certifications.
2. Responsibilities: Serve as an escalation point and attend monthly meetings to review service performance, ensuring clear communication and efficient handling of inquiries and issues. Ensure that support team provides an exceptional...
...Position OverviewThe Service Delivery Manager (SDM) is based out of Doha, Qatar and is responsible for overseeing all operational activities for our customers based in Qatar, in particularly, QatarGas, ensuring all events are dealt with appropriately and in a timely manner...
...Requirements:
· Bachelor’s degree required with at least 5 years of overall work experience
· 3 years of direct, onsite supervision / management experience of a team greater than 10 people
· Experience in coaching and mentorship, especially of early-career individuals
·...
...A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.***Please take the time to read the job... ...clients, addressing any service-related issues or inquiries.Manage the resolution of incidents and problems according to ITIL best...
...A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.
Key aspects of the role include... ..., addressing any service-related issues or inquiries.
Manage the resolution of incidents and problems according to ITIL best...
..., skill and significant experience to an Information Management & Technology (IM&T) system or service in order to resolve issues and faults associated with... ...of problem process. Escalating to senior IM&T Service Delivery Lead where appropriate. Requires good communication...
...have an urgent requirement for Head of Service Delivery for our client in Doha,Qatar
JOB DE... ...with other verticals such as project management, software development, commercials and... ...company's platform, and to ensure that all contractual and quality key performance indicators...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus Offered
Licensed Therapist / Counselor Details:
~100% remote work
~ High volume of regular client referrals
~ Therapy focused model with zero administrative work
~...
...Project Delivery Manager – Civil/Structural Engineer
Due to the growth within Parsons Brinckerhoff’s Middle East infrastructure business... ...formulation of advanced technical competencies/ Provides specialist services in support of project requirements
Independently performs...
...processes (IM, CM, PM and SRs)
· Hands on with CMDB / asset management and onboarding and offboarding process.
· Experience on driving... ...migration assignments with EOL / EOS devices.
~· Proven experience on driving service improvement plans within Operations....
...Overview
Elev8, a leading provider of learning solutions, seeks a dynamic and results-oriented Learning Delivery Manager to join our growing team. In this critical role, you will be responsible for the end-to-end delivery of impactful learning programs, fostering strong...
...What part will you play?
Support to Service and Project Delivery teams,
Faults (inc remote dial ups)
COP4 Routine Meter Calibration
Technical Assurance Audits
BSCP Settlement Registration Activities
Administration of Service and Project Delivery...
...Responsibilities
Manage overall performance of the consumer support vendor workforce in terms of CSAT, cost, quality, and delivery of service.
Ensure Top User Issues are addressed through cross-functional collaboration as well as advocating for the user and...
...one choice for world-class communications services in Qatar, and it is a team that you can... ...experience targets and obligations in delivery of B2B services as per Ooredoo’s commercial... ...industry of which 4 years managing a Service Assurance team.
Knowledge of...
...revenue profitability and market share.
Whats On Your Plate
Service quality needs to be consistent for all the brands across the... ...restaurants and the company.
Optimize the restaurant content (MOA Delivery Time)
Maintain regular relationships with various...
...Maintainingpositive relationships withcustomers. • Identifying customer needs andoverseeing service delivery within the businesscontext. • Leading the service delivery team,managing conflict, and ensuring the team's processes andtasks are carried out efficiently. •...
...IT Technical Delivery Manager – Airline Offer and Order Management
Qatar Airways Location Doha, Qatar Category Corporate & Commercial... ...Retailing transformation from the current Airline Passenger Services System to the future Offer and Order Management System .
Your...
...Define, review, and analyse Ground Services Ops related contracts ensuring... ...and focusing on handling times. Manage variations and non-commercial related contractual aspects. Assure that the... ...management, operations, and customer delivery.
Develop and implement contract...