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- ...information to diverse audiences. • Ability to work autonomously and collaboratively in a team. • Knowledge and experience of ITIL principles. • Excellent verbal and written communication skills. • Experience with ticketing systems like ServiceNow, Maximo...
- ...inventory, updates, patches, and antivirus. Handle help desk tickets, provide VIP support, and prepare service reports. Follow ITIL policies and procedures for end-user support. Requirements University degree in Computer Science, IT, or equivalent....
- ...Requirements Degree/Diploma in Engineering, IT or Quality. ISO/IEC 20000 and/or ISO 27001 Practitioner/Lead Auditor certification. ITIL Expert certification. Quality-management background. Minimum 8 years of experience in service quality/service management,...
- ...service-performance reports. Inform users about service outages, ticket progress, resolutions, and planned maintenance. Follow ITIL processes, information-security requirements, and organizational support procedures. Requirements Requirements Bachelor’s...
- ...and SLA/KPI achievements. Requirements • University degree in Computer Science or Information Technology • Must have * ITIL Foundation certification * . • Must have * Microsoft 365 certification. * •* Minimum 3 years of relevant Helpdesk or Service...
- ...contract. Requirements Diploma/Degree in Engineering or IT. ISO/IEC 20000 or ISO 27001 Internal Auditor certification. ITIL Foundation. Minimum 4 years of experience in quality or service-management support. Strong attention to detail and analytical...
- ...Requirements Diploma in IT or related discipline. Minimum 4 years of experience in service desk or dispatch coordination . ITIL Foundation certification. Previous service-desk or technical dispatch experience. Strong communication and coordination skills...
- ...environment. • Relevant certifications in security-system technologies, particularly Milestone VMS and physical-security systems. • ITIL Foundation certification. • Strong technical knowledge of CCTV, video surveillance, VMS platforms, servers, and related security...
- ...monitoring tools (Dynatrace) • IBM ACE, REST/SOAP APIs, API Gateways, message brokers (Kafka/MQ) • Dynatrace, AppDynamics, ELK stack, ITIL processes • HSTS, SSL hardening, vulnerability scanners, audit documentation • IBM API CONNECT: API security policies, DataPower...
- ...Advisory Board for changes to the system. Maintain readers, antennas and controllers; verify read rates and connectivity; tune performance with the OEM. Requirements ~ FEIG / Oculus RFID product training. ~ ITIL Foundation. ~3+ years relevant experience....
- ...related technical support role. ~ Strong experience in incident, escalation, and service request management. ~ Good knowledge of ITIL processes, SLA management, and ticketing systems. ~ Strong troubleshooting and root-cause analysis skills. ~ Experience...
- ...the Service Delivery Manager. Requirements Desktop support certification such as CompTIA, Microsoft, or equivalent. • ITIL Foundation certification and Barco, Extron, or equivalent AV/video-wall training. •* Minimum 4 years * of hands-on experience supporting...
- ...Qualifications & certifications Microsoft and/or VMware/Nutanix certifications; server, virtualisation and database administration. ITIL Foundation. Experience: 5 or more years hands-on with the specific system in a comparable environment. Competencies...
- ...Maintain TOC operational logs and handover. Requirements Qualifications & certifications Diploma/degree in IT/engineering. ITIL Foundation. AV/video-wall and monitoring familiarity. Experience: Five or more years in an operations-centre or NOC...
- ...coordination, and safety compliance. Requirements Diploma or Degree in IT, Engineering, or a relevant technical discipline. • ITIL Foundation certification. • Minimum *6 years * of ICT support experience, including supervisory experience within a 24x7...
- ...Active Directory, and basic networking. ~ Experience with IT ticketing systems and incident management. ~ Basic understanding of ITIL and SLA processes. ~ Strong troubleshooting, problem-solving, and customer-service skills. ~ Good verbal and written...
- ...airport environment. • Certifications relevant to Desktop Support, AV/Video-Wall Systems, and Server/Application systems. • ITIL Foundation certification. • Strong technical understanding of desktop, AV/video-wall, server, and application environments....
- ...in Engineering/IT. Relevant certifications in airport systems such as SITA, airport applications, servers/infrastructure . ITIL Foundation preferred/required as applicable. Minimum 10 years of hands-on experience with relevant airport or large-enterprise systems...
- ...Knowledge of Portfolio and relationship management § Knowledge of industry practices § PMP / PRINCE2 a must. § Agile and ITIL certifications also preferred. § Proven expertise in Digital Transformation, Core Banking/FinTech, Cloud, and Data initiatives....
- ...reporting, analytical, and problem-solving skills. Good leadership, mentoring, communication, and customer-service abilities. ITIL Foundation, CompTIA, Microsoft, Apple, or equivalent technical certification is preferred. Interested candidates can send cv to 3...
- ...knowledge on desktop hardware, operating system, software application and network troubleshooting Strong knowledge and experience in ITIL service desk implementation and performance tuning Good Knowledge about Computers & Operating systems Ability to learn & adopt...
- ...service delivery . Experience managing a 24x7 support operation . Strong knowledge of SLA/KPI reporting using ITSM tools. ITIL Expert / Managing Professional certification. Experience in workforce planning and rostering. Strong operational leadership,...
- ...Provide technical assessment to Change Advisory Board. Perform Level‑2 diagnosis, hardware swaps, and escalate design issues. Requirements ~ Aruba (ACMA/ACSA) or Cisco (CCNA). ~ ITIL Foundation. ~3+ years hands‑on experience in similar environments....
- ...large organizations. Knowledge of financial consolidation and corporate performance management processes. Familiarity with ITIL service management practices. Strong project management and stakeholder management capabilities. Ability to work...
- ...Operate imVision; maintain connectivity records and as-built drawings; keep documentation and the CMDB for moves, adds and changes. Requirements ~ CommScope imVision training. ~ AutoCAD/documentation skills. ~ ITIL Foundation. ~4+ years relevant experience....
- ...deployment, networking, and asset management. Good communication, customer-service, documentation, and problem-solving skills. ITIL Foundation, CompTIA A+, Microsoft, Apple, or equivalent certification is preferred. Interested candidates can send cv to 31313903...
- ...Qualifications & certifications SITA AMS application and database training/certification; message-queue/integration experience. ITIL Foundation. Experience: 5 or more years hands-on with the specific system in a comparable environment. Competencies...
- ...product training, or equivalent. * • Strong experience with IPTV, AV systems, and time-distribution/master-clock systems. • ITIL Foundation certification. • Strong knowledge of IPTV distribution architecture, encoders, servers, endpoints, and signage systems...
- ...AV calibration where required. Requirements Desktop support certification such as CompTIA, Microsoft, or equivalent. • ITIL Foundation certification and Barco, Extron, or equivalent AV/video-wall training. •* Minimum 4 years * of hands-on experience supporting...
$48000 - $60000 per year
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...