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- ...oversee Level 1 IT support operations. You'll supervise the support team across shifts, ensuring smooth service delivery and adherence to ITIL-aligned incident management processes. The ideal candidate must have a Bachelor's degree in Information Technology, 5–7 years in...
ECCO Gulf Majorel Qatar
Qatar2 days ago - ...advances. Assist project teams to implement the standards into business applications. • Employ and enforce IT industry standards such as ITIL. • Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to...
$10000 per hour
...when required. Maintain accurate incident records and documentation using the IT service management tool. Ensure compliance with ITIL best practices and organizational IT policies. Deliver excellent customer service and technical support to end users....$14000 per hour
...environments, manage enterprise backup and disaster recovery solutions, and administer the organization's ITSM platform in alignment with ITIL best practices. Key Responsibilities System Administration & Maintenance: Administer and maintain physical and virtual...- ...Ansible, Terraform) and containerization platforms (Docker, Kubernetes). ~ Certifications in relevant domains (e.g., CCNP, VMware VCP, ITIL, or PMP) are highly desirable. Desired Skills & Competencies: Strong analytical and problem-solving skills with a focus on...
- ...– Mandatory PRINCE2 Practitioner – Mandatory Agile Certification (Scrum Master, PMI-ACP, SAFe, or equivalent) – Preferred ITIL Foundation or higher – Preferred Technical Skills Project Portfolio Management (PPM) PMO Governance & Frameworks Digital...
$12000 per hour
...Requirements: Bachelor's degree in Information Technology or a related field. Minimum 5 years of IT support experience . Valid, accredited ITIL certification (mandatory). Strong knowledge of IT support processes, incident management, and end-user support....- ...unresolved problems to the appropriate technical teams. The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace...
- ...Experience working with governance frameworks and structured approval processes Excellent analytical, coordination, and documentation skills Proficiency in Arabic and English (spoken and written) Relevant certifications (e.g., ITIL, COBIT) are considered a plus...
$48000 - $60000 per year
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...$45000 per hour
...knowledge of project and program management methodologies, delivery governance, and infrastructure baselining (e.g., PMBOK, Agile, ITIL, CIS Benchmarks). Communication: Exceptional verbal and written communication, stakeholder engagement, and technical presentation...- ...for SAP and Microsoft applications. Bachelor s in IT/CS; 2 4 years in app support; knowledge of SAP and Microsoft systems operations. ITIL Foundation Microsoft Certified: Fundamentals (e.g. MS-900). Bachelor s in IT/CS; 2 4 years in app support; knowledge of SAP and...
Madre Integrated Engineering
Doha4 days ago - ...-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with SLAs, ITIL processes, and service quality standards. The Team Lead will also support staff training, performance monitoring, reporting, knowledge...
- ...large organizations. Knowledge of financial consolidation and corporate performance management processes. Familiarity with ITIL service management practices. Strong project management and stakeholder management capabilities. Ability to work...
$23000 per hour
...Experience supporting sports venues, stadiums, entertainment facilities, or other large-scale event environments. • Familiarity with ITIL processes and service management best practices. • Experience working within highly available, mission-critical environments....- ...understanding of IT infrastructure principles ~ Proficiency in infrastructure design and maintenance methodologies ~ Knowledge of ITIL, COBIT, and ISO 20000 ~ Excellent troubleshooting and problem-solving skills ~ Effective communication and collaboration skills...
Jobtailor
Lusail4 days ago - ...5+ years in senior leadership within financial institutions. ~ Proven track record in digital transformation, enterprise IT security, and infrastructure. ~ Preferred certifications: CISM, CISSP, PMP, ITIL, ISO 27001, AWS/Azure Architect . #J-18808-Ljbffr...
Swan Global WLL
Doha15 hours ago - ...smooth service delivery across shifts. Key Responsibilities Supervise L1 IT support team across shifts. Ensure adherence to ITIL-aligned incident management processes. Act as escalation point for unresolved L1 issues before routing to L2/L3 support teams....
ECCO Gulf Majorel Qatar
Qatar3 days ago - ...with financial systems. ~ Knowledge of SQL and programming, Oracle DB experience is preferred. ~ IT Operations experience, ~ ITIL certified is preferred. ~ Preferred experience with Cloud technologies (Google, Azure, AWS) and containers ~ Knowledge of DevOps...
The Group Securities
Doha1 day ago - ...Skills: Excellent communication and stakeholder management skills; strong analytical and problem‑solving abilities. Certifications (Preferred): TOGAF, AWS/Azure Solution Architect, PMP, ITIL. Security certifications (CISSP, ISO27001) are a plus. #J-18808-Ljbffr...
Codvo.ai
Doha5 days ago - ...Windows operating systems, networking basics, IT hardware, and software troubleshooting. ~ Experience with helpdesk/ticketing systems, ITIL-based processes, and remote support tools. ~ Proven leadership, team management, and conflict-resolution skills. ~ Excellent...
Madre Integrated Engineering
Doha4 days ago - ...Technical Support Agent Company Name - People Dynamics ITIL / Contact Centre | Qatar Must be locally available in Qatar with a valid QID Key Responsibilities L2/L3 Support - Provide advanced technical support for enterprise Contact Centre systems ITIL...
Gulfjobfair
Qatar4 days ago - ...monitoring tools (Dynatrace) # IBM ACE, REST/SOAP APIs, API Gateways, message brokers (Kafka/MQ) # Dynatrace, AppDynamics, ELK stack, ITIL processes # HSTS, SSL hardening, vulnerability scanners, audit documentation # IBM API CONNECT: API security policies, DataPower...
- ...and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support...
Keka Technologies Private Limited
Lusail4 days ago - ...capacity planning, scripting, and standardized automation for migrations and operations, including Nutanix implementation and administration. Proven ability to support stable hybrid cloud operations through ITIL‑based change and incident management. #J-18808-Ljbffr...
Virtusa
Doha5 days ago - ...toapply clear critical thinking in complex situations. Certifications: Relevant Oracle certifications (e.g., Oracle SCM CloudImplementation Specialist). IT industry standardsand frameworks certificates such as ITIL, COBIT, or TOGAF. #J-18808-Ljbffr...
Swan Global WLL
Doha15 hours ago - ...Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM)...
Keka Technologies Private Limited
Lusail1 day ago - ...guiding cross‑functional teams and vendors. Budgeting and policy enforcement are key components of this role. The ideal candidate has 8+ years in IT with leadership experience, 5+ years in supervision, and familiarity with ITIL/COBIT/ISO20000 and SAP. #J-18808-Ljbffr...
Jobtailor
Lusail4 days ago - ...Project Management and Change Management processes. Basic knowledge of security and control frameworks, such as ISO27001/2, COBIT, and ITIL, as well as regulations such as Sarbanes Oxley and PCI-DSS. Educational Qualifications Bachelor’s degree in computer science,...
QatarEnergy Qatarization
Doha5 days ago - ...improvement. Good understanding of ISF standards, operational governance, and escalation management. Certifications such as CCNP, ITIL, and PMP are preferred. Strong leadership, communication, reporting, and stakeholder management skills. #J-18808-Ljbffr...
Mannai Corporation
Doha5 days ago
