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  • Senior Service Mapping Engineer — CMDB & ITSM Specialist

    A technology services provider in Qatar is seeking a Senior Service Mapping Engineer to oversee operations within Service Mapping and Discovery. The role emphasizes maintaining accurate service models, enhancing visibility of IT services, and supporting business cases like...

    TjDeeD Technology

    Qatar
    17 hours ago

  • IT Systems Engineer

    $14000 per hour

     ...oversee core server and storage environments, manage enterprise backup and disaster recovery solutions, and administer the organization's ITSM platform in alignment with ITIL best practices. Key Responsibilities System Administration & Maintenance: Administer and... 

    Management Solutions International MSI

    Doha
    15 days ago

  • Helpdesk Agent (Call Center Agent)

     ...Windows operating systems, Microsoft Office 365, Microsoft Teams, Microsoft Edge, and desktop troubleshooting. Experience using ITSM or ticketing systems; SMAX experience is preferred . Ability to diagnose and resolve common hardware, software, access, connectivity... 

    Madre Integrated Engineering

    Doha
    19 days ago

  • On-Site IT Support Engineer

     ...applications. Experience in IT asset inventory, device allocation, repairs, replacements, and lifecycle management. Familiarity with ITSM or ticketing systems and SLA-based support processes. Ability to troubleshoot desktops, laptops, printers, mobile devices,... 

    Madre Integrated Engineering

    Doha
    19 days ago

  • Team Lead - IT Helpdesk / On-Site Support

     ...knowledge of incident management, service request management, escalation procedures, and SLA monitoring. Hands-on experience with ITSM or ticketing systems; SMAX experience is preferred . Good knowledge of Windows operating systems, Microsoft Office 365,... 

    Madre Integrated Engineering

    Doha
    19 days ago

  • Technical Support Agent

     ...or similar ~ Knowledge of VoIP, SIP, IVR, ACD, CTI, call routing ~ Hands?on experience with ServiceNow, Remedy, Jira, or other ITSM tools ~ Excellent troubleshooting, analytical & stakeholder management skills Email : ****@*****.*** / WhatsApp... 

    Gulfjobfair

    Qatar
    2 days ago

  • IT Support Lead

     ...Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills,... 

    Keka Technologies Private Limited

    Lusail
    3 days ago

  • Customer Engagement Manager

     ...SOWs and identify scope boundaries. Ability to identify commercial opportunities. Technical Awareness Great understanding of ITSM, ITAM, endpoint management or related IT service domains. Ability to understand discussions with technical and vendor teams.... 

    TjDeeD Technology

    Doha
    4 days ago

  • Field Support Technician (Driver's License Mandatory)

     ...Proficiency in Windows and macOS environments. Experience with Microsoft 365 applications and collaboration tools. Familiarity with ITSM/ticketing systems. Basic networking knowledge and troubleshooting skills. Strong analytical and problem-solving abilities.... 

    Management Solutions International MSI

    Doha
    a month ago

  • ICT SERVICE DESK AGENT

     ...level of user satisfaction. Required Experience and Skills Minimum 5 years’ experience in the Service Desk area using any popular ITSM solution. Ensure the end-to-end customer experience and provide a single point-of-contact for the QatarEnergy’s Staff and its... 

    QatarEnergy Qatarization

    Doha
    2 days ago

  • Senior Service Mapping Engineer

     ...processes and ensure data accuracy and completeness. Validate and clean CMDB data to maintain high data quality standards. Support ITSM processes such as Incident, Problem, and Change Management through accurate service visibility. Perform impact analysis based on... 

    TjDeeD Technology

    Qatar
    17 hours ago

  • Senior ICT Service Desk Agent - Expert Support

     ...customer service and technical support. The role requires a minimum of 5 years of experience in the service desk area, proficiency in ITSM solutions, and strong communication skills. The ideal candidate should possess a technical diploma in Computer Science or equivalent... 

    QatarEnergy Qatarization

    Doha
    2 days ago

  • Project Manager - IT

     ...An exciting opportunity to join the Qatar Airways Group IT - Digital Solutions & Engineering - Operations Department as Manager ITSM. This role is responsible to manage and successfully deliver assigned IT projects and solutions in compliance with the project standards... 

    Qatar Airways

    Doha
    29 days ago