Search Results: 22 vacancies
...We are hiring for ITSM Consultant
Responsibilities:
Provide guidance and expertise to organizations in the design, implementation, and continuous improvement of their IT service management processes.
Bachelor's Degree in Computer Science, Information Technology...
Candidzone
Doha
2 days ago
• This role will be responsible for maintaining the Micro Focus Service Management solution platform (SMAX) on a daily basis. • The role will be the key point of contact for ensuring the stability and usability of the platform by performing application maintenance, managing...
intaleq
Doha
more than 2 months ago
...load balancing and firewalls.
• Ensure compliance of Broadcast Systems and Infrastructure with organizational, security, and ITIL/ITSM
standards.
• Manage Avid Media Central, Spectralogic Blackpearl Archive and SpectralogicLTO robotic libraries
• Manage and...
Qatar Media Corporation
Doha
11 hours agonew
...management processes, including change management, release and deployment management, and configuration management.
Experience with ITSM tools such as ServiceNow, Remedy, or SMAX.
Familiarity with Agile and DevOps methodologies is a plus.
Strong analytical and...
Tridy Consultancy For Talent Services
Doha
11 hours agonew
...tools
Experience handling Technical Service Tickets
Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.
Client Experience Certifications such as Helpdesk Habits etc.
Experience working either on a Helpdesk or for a Managed Service...
TexasA&M universitiy at qatar
Doha
10 days ago
...professionals, including task delegation, performance monitoring, technical supervision and mentorship with hands-on experience in ITSM tools.
Responsibilities:
Supervising the team, provide escalated technical support and monitor performance.
Manage the Ticketing...
Metazyber Technologies
Doha
20 hours ago
...relationship builder with integrity, reliability, and maturity
Critical thinking and problem-solving skills.
Understanding of ITSM, Digital Transformation, IT Automation and Security systems
Experience in selling Security Solutions along with AI, RPA, ...etc....
TjDeeD Technology
Qatar
1 day ago
...Services (CIMS)
**Responsibilities: Quality Control Procedures:**
Conduct gap and maturity assessment of managed services.
Utilize ITSM tools to track and manage quality control processes.
Implement and adhere to established quality control procedures and...
K20s - Kinetic Technologies Private Limited
Doha
3 days ago
...of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9
* Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk
* Demonstrated support of...
Insight Global
Doha
12 days ago
...as Antivirus, VA scan, WAF, PAM, DNS, Certificate, Firewall and Proxy
Manage and support security requests and incidents through ITSM
Manage security operations, perform problem and root cause analysis
Identify security gaps in existing and proposed architectures...
Robert Walters
Doha
17 days ago
...upgrade, support and troubleshoot printers, computer hardware and any other authorized peripheral equipment.
To be proficient on ITSM processes and consult end-users on workflow.
Perform troubleshooting through diagnostic techniques and pertinent questions.
Determine...
Zero One Business Solutions
Doha
more than 2 months ago
...process for data wiping and proper disposal of devices at the end of their useful life to prevent data breaches.
Experience in Using ITSM or Ticketing System (SMax Summit Manage Engine Service Desk Service Now Remedy HP ITSM ..) Excellent in handling Incidents Change...
K20S Kinetic Technologies Private Limited
Qatar
14 days ago
...content, Java Script and modifications to existing workflows.
Facilitate roll out of new applications and modules in ServiceNow ITSM i.e., DevOps, Change Management, Incident Management, Problem Management, Request Management, etc.Identify system deficiencies, recommend...
Virtusa
Doha
more than 2 months ago
...problems analytically and solve problems quickly.
Additional Requirements
MicroFocus/OpenText Monitoring tools integrations with ITSM or other Monitoring tools.
Manual instrumentation for standalone Java/Python apps (good to have).
Ready to relocate to Doha,...
Gulf Power Alliance
Doha
3 days ago
...Qatar across different locations for IT interactions (Incidents
and Service Requests) understand their complain record it in the ITSM tool classify it attempt to resolve it remotely
escalate it following up until the Incident/Service request is resolved/completed...
K20S Kinetic Technologies Private Limited
Qatar
14 days ago
...high level of user satisfaction.
Experience & Skills
Minimum 5 years experience in the Service Desk area using any popular ITSM solution.
~ Ensure the endtoend customer experience and provide a single pointofcontact for the QatarEnergys Staff and its...
Talent Pal
Doha
more than 2 months ago
...Technology, Information Systems, or a bachelor’s degree in any Business discipline.
• 8 years’ IT experience in a technology management ITSM service management role with widespread knowledge of IT.
• Application of specific quality standards to all tasks undertaken.
•...
Bounty Hunter World
Doha
3 days ago
...in multiple disciplines of systems or networks and security (e.g. MCSA & CCNA-Security). Service Desk Administrator II is a senior ITSM role and provides monitoring and support of core enterprise systems/services. Conducts troubleshooting and oversight of incidents and...
V2X Inc
Dukhan
more than 2 months ago
...information technology, information systems, or a business discipline.
Minimum 8 years of IT experience in technology management or ITSM service management.
Proficiency in applying quality standards to all tasks undertaken and knowledge of IT auditing principles....
Michael Page International (UAE)
Qatar
1 day ago
...liaises with other teams to ensure successful implementation. Post-holder is required to be up-to-date in IT CRM solutions and ITIL/ITSM support module, and latest IT desktop solution available in the market. Excellent communication skills is required (telephone and face...
Qatar Energy
Dukhan
a month ago
