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- ...Senior Product Manager to own the end-to-end suite of internal agent-facing tools that power Snoonu’s customer and merchant operations... ...Snoonu’s internal support and operations tools: agent consoles, ticket automation, dashboards, compensation workflows, and proactive alerts...
ESP Engineered
Lusail2 days ago - ...understanding of computer hardware, software systems, and IT service management. Experience with Jira Service Desk management for ticketing, as well as general knowledge of other essential tools such as Notion, Slack, Miro, etc. Experience in updating software,...
ESP Engineered
Lusail2 days ago - ...sources for real‑time personalization. Act as primary point of contact with Braze Customer Support for all technical escalations and ticket resolutions. Design, build, and maintain scalable lifecycle frameworks across onboarding, reactivation, retention, and loyalty...
ESP Engineered
Lusail2 days ago - ...trends across customers, riders, and merchants. Identify root causes using quantitative data and qualitative insights (VoC, support tickets, operational feedback). Segment cancellations by type, geography, vertical, time, and operational drivers. Quantify the...
ESP Engineered
Lusail2 days ago - ...Description Nair Systems is currently looking Call Centre Agent for our Qatar operations with the following terms & conditions. Required skills and qualifications: Great communication skills in English and Arabic. Passion in servicing, 1 year experience in...
- ...and translating insights into impact — we’d love to hear from you. What You’ll Get Your Hands On Investigate spikes in support tickets, dissatisfaction scores (CSAT/NPS), and negative outcomes across journeys. Conduct deep‑dive root cause analysis on operational...
ESP Engineered
Lusail2 days ago - ...Description We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Reservations & Royal Service Agent. As a Reservations & Royal Services Agent at Raffles Doha and Fairmont Doha, you will be responsible for delivering exceptional...
- ...Role Summary We are hiring L1 Service Desk Agents to provide first-line support to a large enterprise user base. Agents are the voice of IT — answering calls, logging tickets, performing first-touch resolution, and ensuring a high-quality user experience...
- ...Relationship‑driven approach with strong negotiation and problem‑solving abilities. ~ Experience in the events, entertainment, or ticketing industry is a plus. ~ Proficiency in English; Arabic is a plus. Perks & Worklife Magic at Snoonu Global vibes—...
ESP Engineered
Lusail2 days ago - ...The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong...
ESP Engineered
Lusail2 days ago - ...external vendors ~ Automated manual processes through Odoo ~ Improved data accuracy across key departments ~ Resolved functional tickets quickly ~ Delivered enhancements on time and aligned with business goals Perks & Worklife Magic At Snoonu Global Vibes –...
ESP Engineered
Lusail2 days ago - Key Responsibilities § Coordinate corporate insurance policies, renewals, and claims management. § Support risk assessment, coverage evaluation, and compliance with corporate insurance standards. § Liaise with insurers, brokers and internal stakeholders...
- ...Corniche Road opposite the iconic Museum of Islamic Arts. Job Description We are seeking a detail-oriented Reservation Agent (Arabic Speaker) to join our team. You will handle all reservation requests via phone, email, and other communication channels while...
- ...maintain IT infrastructure for seamless operations in a park setting. Responsibilities include managing network systems, supporting ticketing platforms, and ensuring cybersecurity compliance. The ideal candidate holds a Bachelor's degree in IT or Computer Science with 3-5...
United Developers
Lusail4 days ago - ...Engineered in Qatar is looking for an IT Support Lead to oversee the IT support team and manage operations. This role involves managing tickets, ensuring SLA compliance, and mentoring the team. The ideal candidate will possess 4-5 years of experience in IT service support,...
ESP Engineered
Lusail2 days ago - Attending customer telephone calls which lands on the designated numbers Coordinating with operations team for the required information to be shared with the customers. E mail support which involves Coordinating with operations team to ensure the required queried...
- Job Responsibilities: Prospect and generate leads for banking products through various channels, including cold calling, networking, and referrals. Conduct thorough needs assessments to understand the financial goals and requirements of potential customers. Present...
Teleperformance
Doha3 days ago - ...Job Title: Senior Helpdesk Agent (Arabic Speaker) Location: Doha, Qatar Experience: 3–5 Years Language Requirement: Arabic... ...software, network issues) Handle and resolve complex or escalated tickets within defined SLAs Act as a point of escalation for...
Arab Solutions
Doha4 days ago - ...Specialist responsible for managing and maintaining all IT infrastructure, systems, and applications supporting park operations, ticketing, POS, surveillance, guest Wi‑Fi, and back‑office systems to ensure seamless daily operations. Key Responsibilities Infrastructure...
United Developers
Lusail4 days ago - ...professional with a passion for cargo and customer service? We are seeking a highly motivated and experienced Senior Cargo Customer Service Agent to join our dynamic team! This is a Permanent position offering a challenging and rewarding opportunity to contribute to the success...
- ...notch services in luxury real estate. We are currently seeking to expand our dynamic team with a passionate and driven Real Estate Agent who shares our vision of redefining the real estate landscape. Position: Real Estate Agent. Responsibilities: Client...
- ...Job Description Join our client as a Telesales Agent in Doha, Qatar, where you will play a crucial role in our dynamic sales team. As a Telesales Agent, your primary responsibility will be to engage with potential and existing clients over the phone, promoting our services...
ECCO Gulf Majorel Qatar
Doha2 days ago - ...Job Summary We are seeking a motivated and results-driven DTC Insurance Agent to promote and sell insurance products directly to customers. The ideal candidate will have a strong background in insurance sales, excellent communication skills, and the ability to build...
ECCO Gulf Majorel Qatar
Doha2 days ago - ...Leasing Agent Residential and Commercial Exciting Career Opportunity: Leasing Agent – Residential & Commercial Are you a results-driven real estate professional with solid experience in leasing and a passion for delivering exceptional client service? We’re expanding...
HomePro Real Estate
Doha5 days ago - A prominent sales company in Doha is looking for a motivated Telesales Agent to join their team. The role involves conducting outbound calls, handling inquiries, and ensuring customer satisfaction while meeting sales targets. Candidates should possess strong communication...
ECCO Gulf Majorel Qatar
Doha2 days ago - Primary Purpose of the Job Support the delivery of high-quality customer service, focused technical support, and provide timely and accurate problem resolution to a wide range of complex technical issues, to achieve high level of user satisfaction. Required Experience...
QatarEnergy Qatarization
Doha1 day ago - A leading AI technology firm in Doha is seeking an experienced ML Research Engineer to drive research into agent design and AI safety. You will lead initiatives that develop groundbreaking methodologies for high-stakes applications, publish your work in prestigious conferences...
Scale AI, Inc.
Doha3 days ago - The Utopia Venture Platform in Doha, Qatar, is seeking an Agentic Operator Intern. This role allows interns to build and run AI agents, participate actively in studio processes, and deliver real impact from day one. The internship encourages creativity and self-direction...
The Utopia Venture Platform
Doha4 days ago - A leading energy company in Doha is looking for an experienced IT Service Desk specialist to deliver high-quality customer service and technical support. The role requires a minimum of 5 years of experience in the service desk area, proficiency in ITSM solutions, and strong...
QatarEnergy Qatarization
Doha1 day ago - ...for anomalies. Assistsin implementing systematic monitoring agents (e.g., Nagios, Prometheus exporters) on technological systems and... ...vSphere, Hyper V); Active Directory and LDAP; Service Desk ticketing systems (ServiceNow, Remedy); remote desktop support tools (Microsoft...
Peraton
Doha5 days ago
