IT Support Lead — SLA Mastery & Team Mentor
ESP Engineered
ESP Engineered in Qatar is looking for an IT Support Lead to oversee the IT support team and manage operations. This role involves managing tickets, ensuring SLA compliance, and mentoring the team. The ideal candidate will possess 4-5 years of experience in IT service support, preferably in a lead position, along with strong leadership and communication skills. This position promises an opportunity to influence team performance and engage in hands-on technical support.
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Vacancy posted 5 days ago
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