Squadron Support Supervisor

The
Supervisor will be responsible for the acceptance, storage, release and
disposal of tools into and out of central storage area and the delivery of
inventory/asset demands including generation, receipt, validation,
prioritisation, solution, process and progression of demand through the system
to achieve contractual requirements. This includes all tooling and equipment
necessary. Coordinate the resolution of issues and priority parts including
alternative parts/solutions via integrated functional solutions. Uses
information and applies a level of operational analysis to aid demand
management and achieve contractual requirements.

Core Activities:

• Responsible for ensuring appropriate identification, recording and
  monitoring of tooling/equipment held in the tool store. This will include the
  registration, following acceptance and inspection, of each tool by allocation
  of a unique serial/identification number.
  
• Ensure that tooling/equipment being used is tracked and recorded
  including a statement of condition, labelling and any other appropriate
  documentation for each item. Manage tool tallies or labels as part of tool
  control.
  
• Check incoming deliveries against order/delivery documentation,
  ensuring that all items are accompanied with supporting certification and
  maintenance/operation documentation as appropriate. Check all packaging is fit
  for purpose with no damage to incoming items.
  
• Responsible for ensuring timely inspection, servicing
  and calibration of appropriate tools and equipment.
  
• Ensure that surplus or redundant tooling/equipment is
  removed from maintenance environment and quarantined or disposed. The tracking
  system must then be updated as necessary to reflect the action taken. Shall
  place an unserviceable tool tally whenever an unserviceable tool has been
  discovered and removed from the tool store.
  
• Identify any capability or capacity issues and work with the
  Demand Management Specialist to ensure resolution where practical, or
  escalation, as appropriate.
  
• Interface with platform maintenance & upgrade operations to
  ensure that appropriate and timely demands are placed on, and responded to by
  the supply chain. Including the presentation of material supplied to
  maintenance in appropriate formats and timescales. The management of calibrated
  items through the timely return to industry and return serviceable of assets
  ensuring testing/tooling capability is not compromised.
  
• Carry out the demand validation process, Identify any issues
  specification, source or process and work with the Demand Management Specialist
  to ensure resolution where practical, or escalation, as appropriate.
  
• Carry out the priority management process to meet
  customer/contract critical demand. Ensure any trends are identified and
  escalated, as appropriate.
  
• Carry out the reporting/metrication capability in order to
  articulate and manage Demand Management performance. Ensure any trends are
  identified and escalated, as appropriate.
  
• Mentoring the QEAF
  staff as they join the MOB Organisation from the Qatar Technical Institute in
  repair activities.

Key Accountabilities:

• Performance
  indicators – Provide effective Tool Control
  and Demand Management activities by meeting delivery targets and reporting any
  impact on Continuing Airworthiness, operational/process performance. Understand
  how individual actions contribute to overall delivery performance.
  
• Completion of
  activities – Ensure all Tools are accounted
  for at all times and are in a Servicable Condition and Demand Management
  activities are appropriately documented and airworthiness records are
  maintained on relevant systems (IT / paper based). Compile required reporting,
  identify any issues and escalate as appropriate.
  
• Procedure/standards – Comply with the QEAF CAME, its associated procedures and
  standards, and any other company procedures and
  standards, as applicable. Identify and propose changes, as required.
  
• Safety
  Management System – Ensure Human Factors and Error
  Management philosophies are applied to all Demand Management activities.
  Understand the risks associated with Demand Management and the means by which
  they are mitigated and managed.
  
• Management
  System Assurance – Ensure Demand Management are
  compliant with the QEAF Governance and Assurance framework, including
  supporting process confirmations and independent assurance audits. Support the
  response to audit findings in a timely and appropriate manner and provide
  information into the relevant reviews. Support the implementation of identified
  improvements to overcome any non-compliance and monitor effectiveness.
  
• Statutory /
  Regulatory & Legislative requirements – Able to demonstrate an appropriate level of understanding and application of
  the relevant Continuing Airworthiness Regulatory framework. Support the
  implementation of any Regulatory-driven changes into the Demand Management
  activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW,
  ISO, etc.
• Contractual Requirements – Ensure compliance with applicable contractual
  requirements, e.g. through support to contract reviews and the incorporation of
  required changes into the Demand Management processes.
  

Requirements

Qualifications/Functional
Knowledge:

• This
  person would be seen as competent in Supply Chain operations
  working as a joint team and be able to define the processes, propose
  improvements and manage those improvements in the day to day running of the
  operation.
  
• Understands
  the Regulatory Framework and its applicability to the Tool Stores and Demand
  Management processes and activities.
  
• Able to
  build good relationships with Customers, Part 145 Organisation(s), Order Book
  Management and the other key stakeholder’s personnel.
  
• Have
  operational knowledge and understanding of the platform contract(s), the
  fleet’s performance and the business key performance metrics.
  
• Requires a
  basic functional awareness that will be developed over the life cycle of the
  role. Continuous improvement, capability development and sustainment are also
  an integral part of the role.
  
• Requires
  analysis and planning skills along with key relationship building and problem
  solving skills, able to use appropriate IT systems.
  
• Valid Driving
  Licence
  
• Institute of Supply
  Chain Management Level 3 or its equivalent is desirable but not essential.
  

Benefits

Competitive and comprehensive international salary package in a fast-growing environment.