IT Project Manager

Role: IT Project Manager

Essential Duties & Responsibilities

• Manage assigned portfolio of projects in accordance with the IT Project management methodology to ensure successful execution of the project as measured by set goals and customer satisfaction.
• Build and maintain strong and effective relationships with all related departments and units to achieve successful project completion.
• Build effective communications and manage vendor engagements to ensure contractual obligations are met at both ends.
• Coordinate between various departments within IT to ensure the progress of ongoing projects.
• Effectively communicate relevant project information to superiors and peers.
• Report project progress and problems to management on a timely basis.
• Prepare the project initiation reports, project status reports, project closure reports and all other requisite reports on a timely basis and communicate appropriately.
• Minimize risk exposure by managing scope and mitigating risk across projects.
• Conduct or participate in team and client meetings, ensuring team direction and objectivity.
• Handle difficult project personnel situations directly, using appropriate discretion, and in liaison with Human Capital.
• Understand system internals, architecture and limitations for selecting appropriate problem‑solving methods.
• Provide timely and accurate information to external and internal auditors and the Compliance function as required.
• Ensure protection and security of project and other information from unauthorized access within the overall security policy of the Group.
• Ensure high standards of confidentiality to safeguard commercially sensitive information.
• Identify areas for professional development and act to enhance it.

Education/Experience Requirements

• Bachelor's Degree
• Certification in Project Management (PMI)
• MBA or Master's Degree is a plus
• Minimum 8 years’ experience managing IT projects in banking and financial services
• Training courses and certification in systems technology, management and banking is a plus

Required Special Skills

• Strong project management skills
• Excellent oral and written communication skills in English
• Strong stakeholder management skills
• Strong analytical, problem‑solving, decision‑making and financial management skills
• Self‑driven with well‑developed leadership, motivational and team‑building skills
• Good interpersonal skills
• Ability and willingness to learn and adapt