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Assistant Restaurant Manager

Full-time

RAFFLES


Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Assistant Restaurant Manager.

The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, maintaining luxury service standards, and achieving operational and financial goals. The role involves supervising team members, coordinating service, and ensuring smooth restaurant operations while fostering a positive and productive work environment.

Key Responsibilities:

  • Assist the Restaurant Manager in managing daily restaurant operations
  • Supervise and support restaurant colleagues during service to ensure smooth operations
  • Deliver exceptional guest service and promptly resolve guest concerns
  • Monitor service quality and ensure compliance with luxury hospitality standards
  • Assist with staff scheduling, training, coaching, and performance development
  • Support inventory control, purchasing, and cost management initiatives
  • Ensure compliance with food safety, hygiene, and health regulations
  • Coordinate with the culinary team to ensure timely and high-quality food service
  • Handle opening and closing procedures, cash handling, and operational reporting
  • Assist in achieving revenue, profitability, and guest satisfaction targets
  • Support promotional activities, special events, and outlet marketing initiatives
  • Act as the Restaurant Manager in their absence when required

Qualifications

What will you bring to this role?

  • Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred
  • Minimum 2–4 years of supervisory or assistant restaurant management experience, preferably in a luxury hotel or fine dining environment
  • Strong leadership and team management skills
  • Excellent communication, interpersonal, and guest service skills
  • Knowledge of food and beverage operations, service standards, and restaurant management
  • Experience with budgeting, inventory management, and cost control is an advantage
  • Proficiency in restaurant POS systems and Microsoft Office applications
  • Ability to work effectively in a fast-paced, multicultural environment
  • Fluency in English is required; additional language skills are an advantage
  • Knowledge of food safety, hygiene, and local health regulations is preferred
  • Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
  • Foster an inclusive environment where every individual feels valued and respected
  • Create an environment where colleagues are empowered, supported and recognized
Vacancy posted more than 2 months ago
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