Operations Analyst [MBK Global]

MBK Global is dedicated to transforming Qatar's energy sector by creating a unified, adaptive ecosystem that connects operations, assets, supply chains, and decision-making across the value chain. As a leading ecosystem orchestrator, we collaborate with operators, EPCs, and SMEs to deliver scalable and practical digital transformation, integrating physical assets, data, workflows, and partners into an intelligent operating system. With deep industry expertise and local understanding, we help global Industry 4.0 technology companies establish and scale their presence in Qatar. By curating innovative ecosystems, MBK Global ensures sustainable growth, strengthened competitiveness, and enduring innovation within Qatar's energy ecosystem

We are not a single-product company.
We are an ecosystem orchestrator.

Through a growing portfolio of joint ventures and partnerships, MBK Global acts as a single accountable digital transformation prime for the energy sector — integrating best-in-class technologies into governed, deployable, and scalable operating models.

Our differentiation is not only what we do — but how consistently and professionally we execute.

Role Overview

This is a full-time, on-site role based in Doha, Qatar. As an Operations Analyst, you will play a pivotal role in supporting operational excellence through data analysis, workflow optimization, and process improvement. The role involves analyzing business processes, financial data, and operational performance to generate actionable insights for stakeholders. You will collaborate closely with cross-functional teams to drive efficiency, support informed decision-making, and ensure alignment with the company's strategic objectives. The role also requires effective communication with internal and external stakeholders and regular reporting on key performance metrics.

This is an internal execution role, not client-facing. The value of this role is measured in execution quality, predictability, and operational leverage.

Key Responsibilities

• Support the COO in operationalising MBK Globals GTM and operating models.
• Ensure defined execution steps, workflows, and control points are properly supported.
• Track execution across the full lifecycle (partner onboarding engagement delivery scaling).
• Identify execution gaps, delays, or misalignments and elevate early with recommendations.

Cross-Functional & JV Coordination

• Coordinate across internal functions (Operations, Finance, IT, Commercial, Shared Services).
• Support alignment between MBK Global and JV execution teams.
• Ensure smooth operational hand-offs across functions and geographies (Qatar Pakistan).

Performance Tracking, KPIs & Reporting

• Maintain operational trackers, execution logs, and KPI dashboards.
• Prepare structured weekly and monthly reports for the COO covering:
  1. execution status,
  2. risks and bottlenecks,
  3. corrective actions and priorities.
• Enable fact-based operational decision-making.

Process Discipline & Continuous Improvement

• Help document, maintain, and refine standard operating procedures (SOPs).
• Support ISO-aligned quality and process management practices (where applicable).
• Identify opportunities to simplify, standardise, or improve execution workflows.
• Support rollout of improved processes as MBK Global scales.

Operational Readiness & Scale Enablement

• Support onboarding of new joint ventures, partners, or initiatives into the operating model.
• Help ensure operational readiness before execution commitments are made.
• Maintain organised, audit-ready operational documentation.

Qualifications & Experience

• Bachelor's degree in Business Administration, Finance, Accounting, Operations Management, Industrial Engineering, or a related field.
• At least 5–7 years of relevant experience in operations, execution, PMO, or delivery-focused roles.
• Experience in multinational enterprises or complex operating models involving multiple functions, geographies, or joint ventures.
• Familiarity with energy, industrial, technology, or professional services sectors is a plus.
• Prior experience in operations analysis or project management is advantageous.

Professional Skills & Capabilities

• Strong analytical skills and ability to interpret data to identify trends and insights.
• Excellent communication skills to summarize complex information and collaborate across teams.
• Proficiency in Microsoft 365 applications, spreadsheets, and data analysis tools.
• Experience in customer service with strong problem-solving capabilities.
• Ability to work independently and within cross-functional teams.
• Experience implementing and operating structured process, quality, or performance frameworks.
• Knowledge of company registrations, incorporations, and procurement processes is an added advantage.

Preferred Certifications

• ISO 9001 (Quality Management Systems) or practical quality management experience.
• Lean, Six Sigma, Continuous Improvement, or Operational Excellence (Green Belt / Black Belt).

Personal Attributes & Execution Mindset

• Highly disciplined, reliable, and detail-oriented.
• Calm under pressure and able to manage multiple interdependent workstreams.
• Takes pride in follow-through, consistency, and measurable results.
• Comfortable working closely with senior leadership.
• Committed to operational excellence as a personal standard.

Success Metrics

• Consistent execution of MBK Global's operating and GTM models.
• Reduced execution gaps, delays, and operational surprises.
• Clear visibility for COO and executive leadership.
• Improved coordination across MBK Global and joint ventures.
• Growing reputation for operational execution excellence.

Other Details

• Job Timings: 7:30 am – 5:30 pm Qatar Time