Food & Beverage Manager
RIXOS
Company Description
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.
Job Description
Food & Beverage Manager
This position is responsible for overseeing the day-to-day operations of the hotel’s food and beverage outlets, ensuring exceptional guest experiences, high service standards, operational efficiency, and achievement of financial targets. The role leads and develops the F&B team while maintaining compliance with hotel policies, brand standards, and health and safety regulations.
What you will be doing:
- Oversee the daily operations of all Food & Beverage outlets, including restaurants, bars, lounges, banquets, and other dining facilities.
- Ensure consistently high standards of food quality, service, presentation, cleanliness, and guest satisfaction.
- Lead, motivate, coach, and develop F&B colleagues to deliver exceptional service and achieve departmental objectives.
- Monitor departmental revenues, costs, budgets, and profitability, implementing corrective actions where required.
- Prepare and manage staff schedules, ensuring appropriate staffing levels based on business demand and occupancy.
- Monitor guest feedback and promptly address complaints and service recovery opportunities.
- Ensure compliance with food safety, hygiene, health and safety, and company standards.
- Coordinate with the Culinary, Front Office, Housekeeping, Engineering, Sales, and other departments to ensure smooth operations.
- Conduct regular operational inspections and ensure that outlet standards and procedures are consistently maintained.
- Analyze operational and financial reports and provide recommendations to improve revenue, productivity, and guest satisfaction.
- Conduct regular briefings and departmental meetings to communicate operational updates, priorities, and business objectives.
- Ensure all colleagues are appropriately trained and follow established service standards and Standard Operating Procedures (SOPs).
Qualifications
- Bachelor’s degree or diploma in Hotel Management, Hospitality Management, or a related field.
- Minimum 3–5 years of relevant Food & Beverage management experience in a luxury hotel, resort, or high-volume hospitality environment.
- Strong knowledge of restaurant and F&B operations, service standards, cost control, and revenue management.
- Excellent leadership, communication, interpersonal, and problem-solving skills.
- Strong commercial awareness with the ability to manage budgets and achieve financial targets.
- Guest-focused approach with a passion for delivering exceptional service.
- Ability to work in a fast-paced, multicultural, and dynamic environment.
- Knowledge of food safety, hygiene, and health & safety standards.
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