...performs maintenance and troubleshooting
Provide on-site and remote support to users’ requests in relation to networking, operating system,... ...Manage the reported requests and incidents on the service desk system, and provide updates, status and completion information...
...solutions
• Strong knowledge of Microsoft desktop and cloud solutions
• Ability to communicate effectively in clear English language.
• Excellent knowledge in Cloud technologies/platforms
• Excellent knowledge in mobile platform Support (IOS/ Android/ Windows)...
رقم الوظيفة 24049615
التصنيفات Rooms & Guest Services Operations
الموقع Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar عرض على الخريطة
الجدول الزمني Full-Time
هل تقع في مكان بعيد؟ N
إمكانية الان...
...1) Ensure full availability of Service Desk telephone and email support during shift.
2) Provide telephone and email support for clients and users.
3) Pro-actively monitor support mailboxes and log in the system.
4) Be responsible for resolving or escalating customer...
...FINANCIAL
Perform question/problem diagnosis and provide end-user support over the phone or remotely with the objective of minimizing non-... ...calls to 2"d level support team
log all calls in the Service Desk application/program
Take ownership of user problem and follow...
Job Number 24059741
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY...
...Responsibilities:
Supervising the team, provide escalated technical support and monitor performance.
Manage the Ticketing tool by... ...satisfaction.
Manage administrative tasks related to the service desk.
Creating and maintaining documentation, knowledge base...
...reporting & regulatory policies and procedures and ensure compliance with key controls
Coordinate and liaise with internal parties to support intercompany activities
Monthly Management reporting for the US Management
Collaborate and partner with cross-functional...
...Energy Jobline would like to introduce the role of Tier I Support Desk Technician based in Fort Worth, TX, USA. If you think you are a suitable match for this role, please hit the apply button for more details.
Customers love a quick response from knowledgeable,...
We are seeking a Local Class A Flatbed driver to deliver lawn and garden products to job sites and retail stores. You could use anything from a Flatbed Trailer, Moffett, Walker Floor Trailers for pickup and delivery of product.
Monday - Friday
All local routes...
...Doha, Qatar: Supervisor - Satellite desk - Al Jazeera
Job Vacancy:Supervisor - Satellite desk - Al Jazeera
Location: Doha, Qatar
Job Summary:
The Supervisor - Satellite Desk will oversee, guide, and supervise the work of the satdesk in terms of booking...
...telephone calls to customer/clients to provide further information or to follow up on information previously given if needed.
Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information...
...technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)
* Proven expertise with positive customer service... ..., Cherwell, Freshdesk, ServiceNow, Zendesk
* Demonstrated support of enterprise environments, including:
o Hands-on and/or...
Qualifications
Qualifications:
Proficient in the English Language (verbal & written), second language is an asset
Previous experience and knowledge of Property Manager is an asset
Required knowledge of Windows' Office Suite
Must be able to handle multiple...
...Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are technology innovators inside...
...Location:
Qatar
Company:
Confidential
We are seeking a dedicated Support and Maintenance Engineer to join our project support team in Qatar. As part of our team, you will be responsible for ensuring the efficient operation and maintenance of our implemented...
The Hypertec Group is a global provider of information technology products and Its strategic divisions serve more than 3,000 customers in over 70 Since its inception nearly 30 years ago, Hypertec Group s continuous dedication to innovation, research and development together...
...North Field Expansion (NFXP) Offshore Business activities andadvises the Project Management Team (PMT), particularly Head ofBusiness Support in relation to QatarEnergy LNG internal processes andprocedures. Co-ordinates the hiring process for all OCRnew hires....
...all times as well as profitability and efficiency.
Ensuring that customers contacting the Helpdesk receive relevant and efficient support with the objective of resolving an issue remotely before escalating to requiring an engineer on site, and if this is required,...
...rollout to markets and teams.
Work closely with the Sales Operations, Process and Systems, and Finance teams to ensure the CPQ tool supports internal business requirements including approval rules and MDQ configuration.
Collaborate with teams, including Enablement,...
...Day to Day:
Insight Global has a client that is looking for a Front Desk Assistant to join their team for a start date of May 20th. They are looking for an individual to work in-person, Monday through Friday for 40 hours a week. This person would be responsible for...
...skills and empathy can make a difference? Winged Recruitment is thrilled to unveil a fantastic opportunity for aspiring Junior Customer Support Specialists to embark on a fulfilling career journey. Leveraging our innovative approach to talent acquisition and cutting-edge AI...
...Legal Tech - ****@*****.***
A fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application...
...To carry out business support responsibilities within DIFI, including but not limited to human resources, recruitment, preparation and distribution of memo to ensure the center’s seamless operations.
Key Result Areas:
➢ Oversee and communicate updated QF HC policies...
...and efficiency in energy production and distribution.
Job Description: We are seeking a highly skilled and experienced Senior Support Technician to join our dynamic team. The successful candidate will be responsible for providing technical support and assistance to...
...troubleshooting system and network problems and diagnosing and solving hardware/software faults.
Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
Following diagrams and written instructions to repair a fault or set...
...Job Purpose: As a Systems Enhancement Specialist, you'll be instrumental in providing advanced support to our supply and end-user departments, leveraging your expertise in SAP MM functionality. Your primary responsibility will be to ensure the smooth operation of our...
...We are looking for a results-oriented ERP support specialist with programming and BI tools Experience to successfully integrate and Support our ERP software. You will be collaborating with senior managers to determine which business processes need optimization, enhancing...
Oversee the entire Front Office night operation to maintain high standards
Serve as a point of contact for regular and FWK
Complete Night Audit duties
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards, and...
...Business Support Specialist
(Position No O-1136-Q)
NFXP Offshore Project
Part A: Job Specification
Job Purpose
Develops the North Field Expansion (NFXP) Offshore Business activities and advises the Project Management Team (PMT), particularly Head of Business...