Senior Retail Sales Assistant

Job Responsibilities

• Ensure that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
• Complete sales transactions on the POS and manage cash.
• Build strong relation with the customers and offering new products and promotional items.
• Complete each transaction in a quick and efficient manner.
• Greet each customer that comes into the store in a warm manner.
• Identify customer requirements.
• Prepare merchandise for display.
• Assist customers with purchase decisions.
• Assist in physical inventory counts.
• Implement all visual merchandising standards.
• Set up merchandise on the sales floor.
• Make sure that customers receive receipts on all purchases.
• Helping customers try on or fit merchandise.
• Watch out for loss prevention through leakage and theft.

Job Knowledge & Skills

• Thorough knowledge of retail sales principles, including customer service, product knowledge, and sales techniques.
• Strong interpersonal and communication skills to interact effectively with customers, providing assistance and addressing inquiries.
• Proficiency in point-of-sale (POS) systems and retail software to process transactions and manage inventory.
• Ability to work collaboratively with team members to achieve sales targets and maintain a positive work environment.
• Attention to detail and organizational skills to ensure accurate product displays, pricing, and inventory management.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year(s) GCC is a plus

• Agility
• AI Fluency
• Leadership
• Product and Service Knowledge L2
• Quality
• Relationship Management L2
• Resilience
• Sales Trend Analysis L2

Education

Bachelor's Degree in Business Administration or any related field