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- ...understanding of IT infrastructure principles ~ Proficiency in infrastructure design and maintenance methodologies ~ Knowledge of ITIL, COBIT, and ISO 20000 ~ Excellent troubleshooting and problem-solving skills ~ Effective communication and collaboration skills...
- ...and systems. Proven ability to troubleshoot and resolve complex IT issues. Knowledge of network design and implementation. ITIL, Network+, MCSA, and CCNA certifications are advantageous. Excellent communication skills, with the ability to train and support...
- ...Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM)...
- ...guiding cross‑functional teams and vendors. Budgeting and policy enforcement are key components of this role. The ideal candidate has 8+ years in IT with leadership experience, 5+ years in supervision, and familiarity with ITIL/COBIT/ISO20000 and SAP. #J-18808-Ljbffr...
- ...availability solutions, data protection, and monitoring. Ideal candidates bring 5+ years in IT, certifications (VMware VCP, MCSE, ITIL/PRINCE2/PMP), and strong consulting and project management experience across data center, cloud, storage, and #J-18808-Ljbffr...
- ...advances. Assist project teams to implement the standards into business applications. • Employ and enforce IT industry standards such as ITIL. • Performs architecture reviews with infrastructure teams, Internal Risk management (IRM) and audit teams to ensure adherence to...
$10000 per hour
...when required. Maintain accurate incident records and documentation using the IT service management tool. Ensure compliance with ITIL best practices and organizational IT policies. Deliver excellent customer service and technical support to end users....- ...Ansible, Terraform) and containerization platforms (Docker, Kubernetes). ~ Certifications in relevant domains (e.g., CCNP, VMware VCP, ITIL, or PMP) are highly desirable. Desired Skills & Competencies: Strong analytical and problem-solving skills with a focus on...
$14000 per hour
...environments, manage enterprise backup and disaster recovery solutions, and administer the organization's ITSM platform in alignment with ITIL best practices. Key Responsibilities System Administration & Maintenance: Administer and maintain physical and virtual...- ...– Mandatory PRINCE2 Practitioner – Mandatory Agile Certification (Scrum Master, PMI-ACP, SAFe, or equivalent) – Preferred ITIL Foundation or higher – Preferred Technical Skills Project Portfolio Management (PPM) PMO Governance & Frameworks Digital...
$12000 per hour
...Requirements: Bachelor's degree in Information Technology or a related field. Minimum 5 years of IT support experience . Valid, accredited ITIL certification (mandatory). Strong knowledge of IT support processes, incident management, and end-user support....- ...Experience working with governance frameworks and structured approval processes Excellent analytical, coordination, and documentation skills Proficiency in Arabic and English (spoken and written) Relevant certifications (e.g., ITIL, COBIT) are considered a plus...
- ...unresolved problems to the appropriate technical teams. The Helpdesk Agent will also maintain complete ticket documentation, follow ITIL-aligned processes, deliver professional customer service, and support users with common applications, systems, and workplace...
$48000 - $60000 per year
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...- ...for SAP and Microsoft applications. Bachelor s in IT/CS; 2 4 years in app support; knowledge of SAP and Microsoft systems operations. ITIL Foundation Microsoft Certified: Fundamentals (e.g. MS-900). Bachelor s in IT/CS; 2 4 years in app support; knowledge of SAP and...
$45000 per hour
...knowledge of project and program management methodologies, delivery governance, and infrastructure baselining (e.g., PMBOK, Agile, ITIL, CIS Benchmarks). Communication: Exceptional verbal and written communication, stakeholder engagement, and technical presentation...- ...-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with SLAs, ITIL processes, and service quality standards. The Team Lead will also support staff training, performance monitoring, reporting, knowledge...
- ...large organizations. Knowledge of financial consolidation and corporate performance management processes. Familiarity with ITIL service management practices. Strong project management and stakeholder management capabilities. Ability to work...
- ...Skills: Excellent communication and stakeholder management skills; strong analytical and problem‑solving abilities. Certifications (Preferred): TOGAF, AWS/Azure Solution Architect, PMP, ITIL. Security certifications (CISSP, ISO27001) are a plus. #J-18808-Ljbffr...
$23000 per hour
...Experience supporting sports venues, stadiums, entertainment facilities, or other large-scale event environments. • Familiarity with ITIL processes and service management best practices. • Experience working within highly available, mission-critical environments....- ...5+ years in senior leadership within financial institutions. ~ Proven track record in digital transformation, enterprise IT security, and infrastructure. ~ Preferred certifications: CISM, CISSP, PMP, ITIL, ISO 27001, AWS/Azure Architect . #J-18808-Ljbffr...
- ...with financial systems. ~ Knowledge of SQL and programming, Oracle DB experience is preferred. ~ IT Operations experience, ~ ITIL certified is preferred. ~ Preferred experience with Cloud technologies (Google, Azure, AWS) and containers ~ Knowledge of DevOps...
- ...Windows operating systems, networking basics, IT hardware, and software troubleshooting. ~ Experience with helpdesk/ticketing systems, ITIL-based processes, and remote support tools. ~ Proven leadership, team management, and conflict-resolution skills. ~ Excellent...
- ...monitoring tools (Dynatrace) # IBM ACE, REST/SOAP APIs, API Gateways, message brokers (Kafka/MQ) # Dynatrace, AppDynamics, ELK stack, ITIL processes # HSTS, SSL hardening, vulnerability scanners, audit documentation # IBM API CONNECT: API security policies, DataPower...
- ...capacity planning, scripting, and standardized automation for migrations and operations, including Nutanix implementation and administration. Proven ability to support stable hybrid cloud operations through ITIL‑based change and incident management. #J-18808-Ljbffr...
- ...Project Management and Change Management processes. Basic knowledge of security and control frameworks, such as ISO27001/2, COBIT, and ITIL, as well as regulations such as Sarbanes Oxley and PCI-DSS. Educational Qualifications Bachelor’s degree in computer science,...
- ...toapply clear critical thinking in complex situations. Certifications: Relevant Oracle certifications (e.g., Oracle SCM CloudImplementation Specialist). IT industry standardsand frameworks certificates such as ITIL, COBIT, or TOGAF. #J-18808-Ljbffr...
- ...improvement. Good understanding of ISF standards, operational governance, and escalation management. Certifications such as CCNP, ITIL, and PMP are preferred. Strong leadership, communication, reporting, and stakeholder management skills. #J-18808-Ljbffr...
- ...Engineering/Electronics or equivalent. Minimum 3 years post-diploma experience in installing and supporting desktop systems in a distributed environment. Recognized IT Certifications (A+, Microsoft Specialist Certification Windows 7 & above, ITIL). #J-18808-Ljbffr...
- ...operating systems and system administration skills (Windows, Unix). Solid understanding of IT governance and processes, such as ITIL, COBIT. Possession of industry certifications: ISACA, GCIA, SANS, ICSE2, EC‑Council, and relevant cyber security certifications such...
