Assistant Manager - Collections

Communication

Internal Communication:

Purpose: To advise the Manager - Receivables on the progress of all work under his control. To ensure that collections function is in line with the corporate financial policies. To coordinate any inquiries of client/customers and in resolving any discrepancies. To endorse customers subject for Legal Actions due to non-payment. To provide data and information with regards to collections function.

External Communication:

Purpose: To communicate with clients/customers in investigating, negotiating and resolving conflicts to expedite payments. To provide data and information with regards to collections function.

Occupational Health & Safety and Environment

Accountability: Accountable to their line manager and direct reports so far as is reasonably practical to ensure: a safe place of work; safe systems of work; safe plant & equipment; provision of information and training.

Responsibility: Responsible for: His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company\'s activities. In particular to: Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented; Ensure all employees and contractors under their control are competent to undertake their duties; Ensure all accidents, incidents and near misses are reported and investigated; Promote good behaviours and set a personal example with regard to occupational health and safety matters.

Authority: Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.

Responsibilities

Accounts Receivable Activities

1. Analyse customer data to identify patterns in collection to help in designing the collection strategies.
2. Meetaccounts receivable operational standards by contributing information to strategic plans and reviews.
3. Ensure customer-service level standards by responding to customer queries and attending to the requests and requirements of the internal customer, on a timely basis.
4. Liaisewith the Direct Manager and/ or respective credit analyst/operation department to ensure that due payments are repaid with a minimum delay.
5. Follow-up on parties having outstanding due payments on a regular basis and sendout payment reminders as and when required to monitor and reduce the account receivable turnover days.
6. Collectaccounts by contacting customers referred by credit analyst; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment collection.
7. Generateand/ or preparestandard receivables\' reports as requested by the Direct Manager.
8. Reporting Activities
9. Prepare financial reports and related analysis for Account Receivables during the Quarterly Financial Reporting cycle.
10. Prepare the consolidated monthly working capital reports and covering any ad-hoc reports relating to Working capital optimization.
11. Engage with the external auditors to furnish the relevant information ensuring the smooth completion of the statutory reporting audit.
12. Business Finance
13. Take the lead in preparing the relevant business units AR reports and related analysis during monthly report cycle process.
14. Engage actively with business to analyse information, collect, and reconcile data to the financial systems accurately.
15. Provide where relevant exceptions and insights to the business when analysing numbers, trends, and patterns.
16. General
17. Implement the Finance & Accounting policies and procedures. Ensure that required changes to the policies and procedures manual are highlighted and communicated to Direct Manager.
18. Ensure compliance with relevant internal controls within the Finance and Accounting function and any deviation or non-compliance is communicated to the relevant Finance personnel for rectification and/ or appropriate action.
19. Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities
20. Supervise subordinate staff, assign work activities, monitor performance and review results
21. Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism
22. Perform other job-related duties as assigned

Qualifications

Education & Professional Qualification:
- Bachelor\'s Degree in Finance, Accounting or related field
- Professional Qualifications like C.A., ACCA, CIMA etc. or equivalent is a must

Professional Experience:
- 6-8 years of experience in Finance or Accounting or related business discipline. At least 2 years in Supervisory capacity
- Exposure to IFRS is preferable

Geographic Experience:
- Minimum 2 years working in Qatar

Computer Skills:
- Professional and advanced knowledge of using MS Excel
- Well versed in MS office applications and preferable knowledge in oracle fusion

Language Skills:
- Fluent in English

Market/Industry/Functional Knowledge:
- Possess a high degree of analytical skills
- Good knowledge of contemporary theories and practices related to Finance
- Good knowledge of Accounts Receivables processing systems and procedures