Leasing Officer

We're Hiring: Leasing Officer

We are supporting our client in hiring an experienced Leasing Officer to join their team.

Job Purpose Summary:

The Leasing Officer is responsible for managing the day-to-day leasing process, from initial inquiry through to contract signing and tenant onboarding. The role ensures timely processing of applications, accurate tenant screening and effective follow-up on leasing activities to support conversion and occupancy targets. This position plays a key role in maintaining leasing efficiency, minimizing risk, and ensuring smooth and well-coordinated tenant experience.

Roles & Responsibilities:

• Leasing Process Execution & Application Management:
  • Manage the end-to-end processing of rental applications, from inquiry to contract signing.
  • Guide prospective tenants through the leasing journey, including unit selection and application submission.
  • Track application status and follow up on pending requirements to ensure timely conversion.
  • Maintain organized and up-to-date records of applications leasing activities.
  • Support achievement of occupancy targets through efficient leasing execution.
• Tenant Screening & Risk Assessment:
  • Conduct background checks and financial verification of prospective tenants.
  • Assess tenant eligibility based on company policies and risk criteria.
  • Ensure compliance with leasing requirements and documentation standards.
  • Identify potential risks, incomplete submissions or discrepancies and escalate when required.
  • Maintain records of tenant screening and approvals.
• Lease Documentation & Offer Management:
  • Prepare and issue lease offers, reservation forms, and initial invoices.
  • Ensure accuracy of lease terms, pricing and financial details prior to issuance.
  • Coordinate with the Contract Controller for contract preparation and finalization.
  • Ensure timely collection of required documents and payments.
  • Support timely execution and closure of lease agreements.
• Tenant Onboarding & Coordination:
  • Coordinate the tenant handover process with Property Management supervisors, and FM teams.
  • Ensure units are ready for occupancy prior to move-in.
  • Facilitate smooth onboarding and initial tenant orientation.
  • Ensure all required documentation and approvals are completed before handover.
  • Maintain clear communication with all stakeholders throughout the onboarding process.
• System Updates & Tenant Support:
  • Update the Property Management System (PMS) with accurate and real-time leasing data and unit status.
  • Maintain up-to-date records of tenant information, leases status and unit availability.
  • Respond to administrative inquiries from existing tenants regarding lease status and documentation.
  • Ensure data accuracy for reporting and operational tracking.
  • Support reporting, coordination and administration activities as required.

Any other task assigned by the direct superior.

Skills:

• Technical / Functional Skills:
  • Leasing and property management processes.
  • Tenant screening and documentation.
  • Knowledge of lease agreements and procedures.
  • Familiarity with PMS and CRM systems.
• Professional Skills:
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Organizational and time management skills.
  • Customer service orientation.
  • Problem-solving and coordination ability.

Education:

Diploma in Business Administration, Real Estate, Finance, Marketing, or equivalent in similar field.

Certificates:

Preferred Certifications include:

• Real estate or leasing certification
• Customer service or sales training

Computer Literacy:

• Computer literate.
• Proficiency in:
  • MS Office.
  • Property Management Systems (PMS).
  • CRM Tools.

Languages:

English fluent.
Arabic is preferred.

Experience

• 3–5 years of experience in leasing, property management, or real estate operations.
• Experience in residential or mixed-use projects is preferred.
• Experience in tenant onboarding and leasing processes is an advantage.